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Contact Us

To book an appointment

For Pediatricians

For new patients looking for an appointment with a Pediatrician, a referral is required. For existing patients and general inquiries, please call or email us to book an appointment between the times of 8:30am-4:30pm, Monday to Friday. Our Medical Administrative team will be able to receive phone calls and emails.

For Psychiatrists

For new patients looking for an appointment with a Psychiatrist, a referral is required. For existing patients and general inquiries, please call or email us to book an appointment between the times of 8:30am-4:30pm, Monday to Friday. Our Medical Administrative team will be able to receive phone calls and emails.

For Family NPs

All patients are welcomed to book an appointment with our Family Nurse Practitioners online

Outside of the clinic hours, please leave a message for non-urgent inquiries or call 811. For any urgent inquires, please call 911 or go to the nearest emergency room. 

When to book a telehealth appointment with an NP

Telehealth appointments are convenient and effective for addressing certain healthcare needs without visiting the clinic. Consider a telehealth session with a Nurse Practitioner for:

  • Prescription Refills: Renewing medications for chronic conditions or ongoing treatments.

  • Follow-up Care: Managing conditions like diabetes, hypertension, or thyroid issues.

  • Lab Result Discussions: Reviewing test results and planning next steps for your care.

  • Mental Health Support: Addressing concerns like anxiety, depression, stress management, or medication adjustments for mental health conditions. 

When to visit the clinic in person

Some health concerns require a hands-on examination or specialized procedures. Book an in-person visit for:

  • Dermatologic Conditions: Skin concerns like rashes, lesions, or persistent irritation.

  • Muscle or Back Pain: Issues that require physical assessment or possible imaging.

  • Vaccinations or Procedures: Immunizations or minor surgical procedures.

  • Minor Illnesses: Addressing mild symptoms, such as coughs, colds, or sinus infections.

For prescription refills

For prescription refills, please give your doctor or nurse practitioner at least 2 weeks notice to refill. If you have run out of medications, did you know your pharmacist can provide emergency refills? Please go to your pharmacy and discuss with them.

Our clinic has relocated

Our clinic has relocated to 201-6051 Gilbert Road in Richmond, BC. 

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